Derek-Mueller

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Activity overview

Latest activity by Derek-Mueller
  • Derek Mueller created an article,

    How do I retrieve container documents for the containers on my lease?

    The following article will outline the steps to retrieve the Certification Documents, Data Logger Files, and Airworthiness Release for the containers on a lease.    You can now retrieve the log fil...

  • Derek Mueller created an article,

    Requesting an Order in CSafe Connect - Bulk Air Cargo Leases

    This Article will outline the step by step process for requesting an order with our Active products in CSafe Connect.    To begin a lease request process, select "Request Order" from the Dashboard ...

  • Derek Mueller created an article,

    How to Reorder a Lease in CSafe Connect

    This article will outline the steps to Reorder a lease in CSafe Connect   If you would like to Reorder a previously submitted lease request in CSafe Connect, you can do so from the "Request Summary...

  • Derek Mueller created an article,

    How do I End a Lease in CSafe Connect?

    This Article will outline the steps to end your lease in CSafe Connect   You can now end your lease directly from CSafe Connect! If you are not able to return your containers directly to a CSafe HU...

  • Derek Mueller created an article,

    How do I make changes to my Lease in Connect?

    This article will provide instructions on how you can make changes to your lease that was submitted via CSafe Connect   If you have already submitted a lease request via CSafe Connect, but need to ...

  • Derek Mueller created an article,

    How do I reset my password?

    This article will outline the process to reset your password in CSafe Connect    Should you have issues logging into your account and need to reset your password, you can reset your password by sim...

  • Derek Mueller created an article,

    CSafe Parcel Product Portfolio

    Looking for more information on CSafe's Product portfolio?    Please click the link below to get access to all resources pertaining to our products. Here you will find Interactive Product Tours, Vi...

  • Derek Mueller created an article,

    CSafe Product Portfolio

    Looking for more information on CSafe's Product portfolio?    Please click the link below to get access to all resources pertaining to our products. Here you will find Interactive Product Tours, Vi...

  • Derek Mueller created an article,

    How Do I Make Changes to My Lease?

    Look, we get it, things don't always go as originally planned!  Please submit all requests for changes to a lease to: customersupport@csafeglobal.com. For changes made in quantity, type of units or...

  • Derek Mueller created an article,

    What is a Damage Waiver?

    Oops! Let's be honest, accidents happen whether we like them to or not! Luckily, CSafe has you covered.  The additional Damage Waiver is an optional service offered by CSafe to cover certain damage...