Derek Mueller

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Activity overview

Latest activity by Derek Mueller
  • Derek Mueller created an article,

    Requesting an Order in CSafe Connect - Bulk Air Cargo Leases

    This Article will outline the step by step process for requesting an order with our Active products in CSafe Connect.    To begin a lease request process, select "Request Order" from the Dashboard ...

  • Derek Mueller created an article,

    How do I make changes to my Lease in Connect?

    This article will provide instructions on how you can make changes to your lease that was submitted via CSafe Connect   If you have already submitted a lease request via CSafe Connect, but need to ...

  • Derek Mueller created an article,

    How do I reset my password?

    This article will outline the process to reset your password in CSafe Connect    Should you have issues logging into your account and need to reset your password, you can reset your password by sim...

  • Derek Mueller created an article,

    CSafe Parcel Product Portfolio

    Looking for more information on CSafe's Product portfolio?    Please click the link below to get access to all resources pertaining to our products. Here you will find Interactive Product Tours, Vi...

  • Derek Mueller created an article,

    CSafe Product Portfolio

    Looking for more information on CSafe's Product portfolio?    Please click the link below to get access to all resources pertaining to our products. Here you will find Interactive Product Tours, Vi...

  • Derek Mueller created an article,

    How Do I Make Changes to My Lease?

    Look, we get it, things don't always go as originally planned!  Please submit all requests for changes to a lease to: customersupport@csafeglobal.com. For changes made in quantity, type of units or...

  • Derek Mueller created an article,

    What is a Damage Waiver?

    Oops! Let's be honest, accidents happen whether we like them to or not! Luckily, CSafe has you covered.  The additional Damage Waiver is an optional service offered by CSafe to cover certain damage...

  • Derek Mueller created an article,

    Can I Request Straps for My Container(s)?

    Secure your precious cargo!  Lessee may request for the provision of straps at the time of submission of a lease request, and subject to availability, will be provided to the Lessee by the CSafe Se...

  • Derek Mueller created an article,

    Pre-Conditioning and Shipment Mode Setup Service

    Need to chill out?  CSafe offers our customers the option to either Pre-Condition your leased RKN and RAP containers, or place them in Shipment Mode before the containers are collected or delivered...

  • Derek Mueller created an article,

    Cancellation Fees

    Sometimes things don't always go as planned. If you need to cancel your lease, please notify the customer support team by emailing: customersupport@csafeglobal.com For written notices of cancellati...